Winkelwagen
0
0,00 €

Terms & Conditions – ClarityRise Consulting Webshop

Effective Date: 18/05/2026

These Terms & Conditions govern all purchases made through the ClarityRise Consulting Webshop, accessible at www.hellen-ayaa.com. By placing an order, the Customer agrees to these Terms & Conditions in full.

The webshop is operated by:

ClarityRise Consulting (Hellen Larbi)
Business ID: BE 0801.099.343
Registered in: Antwerp, Belgium
Email: connect@hellen-ayaa.com

1. Definitions

  • "Seller" refers to ClarityRise Consulting.
  • "Customer" refers to any natural or legal person placing an order through the webshop.
  • "Products" refers to digital products, coaching services, downloadable materials, or physical goods offered in the webshop.
  • "Webshop" refers to www.hellen-ayaa.com.

2. Scope

These Terms & Conditions apply to all orders placed through the webshop and form a binding agreement between the Customer and the Seller.

3. Products and Services

  1. The webshop offers digital products, coaching services, educational materials, and other items as described on the website.
  2. Product descriptions, pricing, and availability are subject to change without prior notice.
  3. Digital products are delivered electronically and are considered consumed upon download or access.

4. Prices

  1. All prices are listed in EUR (€) and include applicable VAT unless otherwise stated.
  2. The Seller reserves the right to adjust prices at any time.
  3. The price displayed at checkout is the final price.

5. Ordering Process

  1. The Customer selects products and completes the checkout process.
  2. By placing an order, the Customer confirms that all provided information is accurate.
  3. The order is considered accepted once the Customer receives an order confirmation via email.

6. Payment

  1. Payments are processed securely through the payment methods available on the webshop.
  2. The Seller does not store payment card details.
  3. Orders must be paid in full before products are delivered.

7. Delivery

Digital Products

  1. Digital products are delivered immediately via email or direct download after successful payment.
  2. The Customer is responsible for ensuring correct email information.

Physical Products (if applicable)

  1. Shipping costs and delivery times are displayed at checkout.
  2. The Seller is not responsible for delays caused by postal or courier services.

8. Refunds & Cancellations

Digital Products

Due to the nature of digital goods, all sales are final. No refunds are provided once the product has been downloaded or accessed.

Coaching Services

  1. Coaching sessions may be rescheduled up to 24 hours in advance.
  2. Missed sessions are non-refundable.
  3. Refunds for coaching packages are only possible before the first session has taken place.

Physical Products (if applicable)

  1. Customers have a 14‑day right of withdrawal for unused, unopened items.
  2. Return shipping costs are the responsibility of the Customer.

9. Intellectual Property

  1. All content, digital products, materials, and resources sold or provided by ClarityRise Consulting are protected by copyright.
  2. The Customer receives a non-transferable, non-exclusive license for personal use only.
  3. Redistribution, resale, copying, or sharing of materials is strictly prohibited.

10. Customer Responsibilities

The Customer agrees to:

  • Provide accurate information during checkout
  • Use purchased materials only for personal or authorized purposes
  • Respect intellectual property rights
  • Not engage in fraudulent or abusive behavior

11. Limitation of Liability

The Seller is not liable for indirect, incidental, or consequential damages.

The Seller is not responsible for technical issues caused by the Customer's devices, software, or internet connection.

Coaching services are educational and supportive in nature; results are not guaranteed.

12. Privacy & Data Protection

Personal data is processed in accordance with the Privacy Policy available on the website.
The Customer must review and accept the Privacy Policy before completing a purchase.

13. Governing Law

These Terms & Conditions are governed by Belgian law.
Any disputes shall be resolved by the competent courts of Antwerp, Belgium.

14. Changes to Terms

The Seller may update these Terms & Conditions at any time.
The latest version will always be published on www.hellen-ayaa.com.

15. Contact Information

For questions or concerns regarding these Terms & Conditions:

ClarityRise Consulting
Email: connect@hellen-ayaa.com
Website: www.hellen-ayaa.com


Privacy Policy – ClarityRise Consulting

General Information

The online store ClarityRise Consulting Webshop, located at www.hellen-ayaa.com, operated under business ID BE 0801.099.343, based in Antwerp, Belgium, processes personal data provided by the Customer to fulfil the Terms and Conditions, confirm orders, process electronic purchases and shipments, and maintain necessary communication for the legally required period.

1. Data Controller

  1. The Data Controller, in accordance with the GDPR (hereinafter "Regulation"), is ClarityRise Consulting (Hellen Larbi), business ID BE 0801.099.343, based in Antwerp, Belgium (hereinafter "Data Controller").

  2. Contact details of the Data Controller:
    Email: connect@hellen-ayaa.com

  3. "Personal data" refers to any information relating to an identified or identifiable natural person.

2. Source of Personal Data

  1. The Data Controller processes personal data obtained with the Customer's consent and collected through the purchase contract and electronic order placed in the online store at www.hellen-ayaa.com.

  2. Only the identification and contact details necessary to fulfil the purchase contract are processed.

  3. Personal data is processed for shipping, accounting, and essential communication between the contracting parties for the legally required duration. Personal data will not be made public or transferred to third countries.

3. Purpose of Processing Personal Data

The Data Controller processes Customer data for the following purposes:

  1. Registration on the website www.hellen-ayaa.com, in accordance with Chapter 4, Section 2 of the GDPR.

  2. Fulfilling the electronic order placed by the Customer (name, address, email, phone number).

  3. Complying with legal obligations arising from the contractual relationship between the Customer and the Data Controller.

  4. Personal data is required to execute the purchase contract. Without this data, the contract cannot be completed.

4. Duration of Data Storage

  1. Personal data is stored for the period necessary to fulfil rights and obligations arising from the contractual relationship between the Data Controller and the Customer, and for two (2) years after the end of that relationship.

  2. After this period, all personal data must be deleted.

5. Recipients and Processors of Personal Data

Third parties that process Customer data are subcontractors of the Data Controller. Their services are essential for fulfilling the purchase contract and processing electronic orders.

Subcontractors may include:

  • Webnode AG (online store system)
  • Shipping providers
  • Google Analytics (website analytics)

6. Customer Rights

In accordance with the GDPR, the Customer has the right to:

  1. Access their personal data.
  2. Rectify personal data
  3. Erase personal data
  4. Object to the processing of personal data
  5. Data portability
  6. Withdraw consent for data processing, in writing or via email at: connect@hellen-ayaa.com
  7. File a complaint with the supervisory authority in case of suspected violation of the Regulation

7. Data Security

  1. The Data Controller declares that all necessary technical and organisational measures have been taken to protect personal data.

  2. Technical measures include securing data storage, password‑protected computer access, antivirus software, and regular system maintenance.

8. Final Provisions

  1. By placing an electronic order on www.hellen-ayaa.com, the Customer confirms that they are aware of all conditions regarding personal data protection and fully accepts them.

  2. The Customer accepts these rules by ticking the consent box in the order form.

  3. The Data Controller may update this Privacy Policy at any time. The updated version will be published on the website.

These rules take effect on 18/05/2026.